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Privacy Policy

Privacy Policy

Last updated: November 2025

This Privacy Policy explains how the Aston Villa Fan Advisory Board (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website avfcfab.org. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Aston Villa Fan Advisory Board (FAB) represents supporters and works collaboratively with Aston Villa Football Club to improve fan engagement and transparency. Our website provides information about the FAB, its working groups, and meeting updates.

Contact for privacy enquiries: privacy@avfcfab.org

2. What Information We Collect

We collect and process the following types of personal data:

  • Mailing list sign-ups: your name and email address.
  • Survey responses: voluntary information you provide (e.g. opinions, preferences).
  • Website analytics: information about how you use our site (e.g. pages visited, time spent) via cookies and similar technologies.

We do not collect sensitive personal data or allow user accounts to be created on this website.

3. How We Use Your Information

We use your data only for the following purposes:

  • To manage our mailing list and send updates about meetings, news, and opportunities to get involved.
  • To conduct surveys and understand fan perspectives.
  • To improve the performance and accessibility of our website through analytics.

We will never sell, rent, or share your personal information with third parties.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: when you subscribe to our mailing list or complete a survey.
  • Legitimate interests: when using cookies for analytics to improve our website.

You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us at privacy@avfcfab.org.

5. Cookies and Analytics

Our website uses cookies to help us understand how visitors use the site. This includes:

  • Essential cookies – required for basic site functionality.
  • Analytics cookies – to collect anonymous usage data (e.g. via Google Analytics).

You can adjust your browser settings to refuse non-essential cookies if you prefer.

6. Data Storage and Security

Our website is hosted by Hostinger, which provides secure UK/EU-based servers.
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

7. How Long We Keep Your Data

We retain your data only as long as necessary:

  • Mailing list data: until you unsubscribe.
  • Survey data: for analysis purposes, stored anonymously where possible.
  • Analytics data: typically retained for up to 26 months

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for communications.
  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused: www.ico.org.uk.

To exercise any of these rights, contact us at privacy@avfcfab.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

Aston Villa Fan Advisory Board
https://avfcfab.org
privacy@avfcfab.org